Privacy Policy

Dr. Joseph A. Racanelli, Metamorphosis Plastic & Reconstructive Surgery, ("we," "us," or "our practice") is committed to protecting the privacy of everyone who visits our website or contacts us to learn about our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to the website located at https://drracanelli.com and all pages within it. It does not cover information you share directly with our practice in a clinical setting, which is governed by our separate HIPAA Notice of Privacy Practices.

Who we are

Name: Dr. Joseph A. Racanelli, Metamorphosis Plastic Surgery

Website: https://drracanelli.com

We operate from three locations:
• 9 Madison Street, Morristown, NJ 07960
• 65 Prospect Street, Newark, NJ 07104
• 30 East 60th Street, New York, NY 10022

Main phone: (888) 409-0801

Contact for privacy inquiries: drracanelli@drracanelli.com

What Information We Collect

We collect two types of information through this website:

A. Information you provide directly
When you complete the consultation request form on this website, we collect the information you enter, which may include:
• Your first and last name
• Your email address
• Your phone number
• The procedure(s) you are interested in
• Any message or question you choose to include

We do not collect payment information, insurance information, or medical records through this website.

B. Information collected automatically
When you visit our website, we and our third-party service providers automatically collect certain technical information, including:
• Your IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages you visit on our site and how long you spend on them
• The website that referred you to our site (if any)
• Date and time of your visit

This information is collected through cookies and web analytics tools described in Section 5 below.

How We Use Your Information

We use the information collected through this website for the following purposes:

• To respond to your consultation request or inquiry
• To contact you to schedule or discuss a consultation
• To answer questions you submit through the contact form
• To send you information about our services if you have requested it
• To improve our website content and user experience using aggregated, anonymized analytics data
• To detect and prevent spam and fraudulent form submissions

We do not use your information for automated decision-making. We do not use it to create profiles for advertising targeting. We do not sell it, rent it, or trade it to any third party for their marketing purposes.

HIPAA Compliance

Dr. Joseph A. Racanelli, Metamorphosis Plastic Surgery, is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). When you become a patient and share protected health information (PHI) with us in a clinical context — including at consultations, during treatment, or in clinical communications — that information is governed by our HIPAA Notice of Privacy Practices, not this website privacy policy.

The consultation request form on this website collects contact information and general procedure interest only. It is not a clinical intake form and does not create a patient-provider relationship. However, we treat all information submitted through it with the same care and discretion we apply to patient information.

Cookies and Analytics

Our website uses cookies — small text files stored on your device — and web analytics tools to understand how visitors use our site and to improve your experience.

Google Analytics and Google Tag Manager
We use Google Analytics (via Google Tag Manager) to collect anonymized, aggregated data about website traffic and user behavior. Google Analytics does not identify individual visitors. The data it collects includes pages viewed, time spent on pages, traffic sources, and device type. Google's privacy policy is available at https://policies.google.com/privacy.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-Out Browser Add-On, available at https://tools.google.com/dlpage/gaoptout.

Functional cookies
Our website may set functional cookies that support the operation of the site, such as remembering your preferences or enabling the contact form. These cookies do not track you across other websites.

How to manage cookies
You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Disabling cookies may affect the functionality of some parts of this website.

Third-Party Services

We use the following third-party services in connection with our website. Each has its own privacy policy governing how they handle data:

• Google Analytics / Google Tag Manager — website analytics (policies.google.com/privacy)
• Instagram — we maintain a profile at instagram.com/drjosephracanelli. If you interact with our Instagram content, Instagram's privacy policy applies.
• Facebook — we maintain a page at facebook.com/Dr.RacanelliNewarkOffice. If you interact with our Facebook page, Meta's privacy policy applies.
• YouTube — we maintain a channel at youtube.com. If you watch videos on our YouTube channel, Google's privacy policy applies.

We do not control how these third-party platforms collect or use your data. We encourage you to review their privacy policies directly.

How Long We Retain Your Information

Contact form submissions — including your name, email, phone number, and message — are retained in our records for a period of 24 months from the date of submission, or until you request deletion, whichever comes first. We retain this information in order to follow up on consultations, document our communications, and comply with any applicable legal obligations.

Anonymized website analytics data (collected via Google Analytics) is retained according to Google's standard data retention settings, which we have configured to 24 months. You can request a change to this retention period at any time by contacting us.

Data Security

We take reasonable technical and organizational measures to protect the information submitted through this website against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS (SSL/TLS encryption) for all data transmission. Access to form submission data is restricted to authorized practice staff.

No method of transmission over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at 888-409-0801.

Your Privacy Rights

Depending on your state of residence, you may have the following rights regarding the personal information we hold about you:

All visitors
• The right to request a copy of the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information, subject to any legal retention obligations
• The right to withdraw consent at any time, where processing is based on consent

New Jersey residents
Under the New Jersey Data Privacy Act, New Jersey residents have additional rights including the right to opt out of certain data processing activities and the right to appeal a denied privacy request. To exercise these rights, contact us using the information in Section 11.

New York residents
New York's SHIELD Act requires businesses to implement reasonable data security safeguards. If you are a New York resident and have questions about how your data is protected, contact us using the information in Section 11.

California residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us using the information in Section 11.

To exercise any of the above rights, please contact us at [FILL IN: privacy contact email]. We will respond to verifiable requests within 45 days as required by applicable law.

Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has submitted personal information through this website, please contact us at 888-409-0801 and we will delete that information promptly.

Links to Other Websites

Our website may contain links to external websites, including our social media profiles, the NPI registry, and professional membership organizations. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policy of any site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.

Your continued use of this website after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us for Privacy Questions

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have a concern about how your information has been handled, please contact us:

Dr. Joseph A. Racanelli, Metamorphosis Plastic Surgery
Attn: Privacy Inquiries
9 Madison Street, Morristown, NJ 07960
Phone: (888) 409-0801

We will respond to all privacy inquiries within 30 days.